Privacy Policy
Last updated: April 2, 2026
Please read this Privacy Policy carefully.
This Privacy Policy for The Cool Car Network™ (also referred to as 'We', 'Us' or 'Our') describes Our policies between You (The User) and Us (The Service Provider) on the collection, use and disclosure of Your information when You use Our website and its services. By using Our website and its services, You are agreeing to the collection, use and disclosure of Your information in accordance with this Privacy Policy.
Personal Information
When You access certain services on Our website, We may ask You to provide Us with personal information that could be used to contact or identify You:
If you register for a user account:
- Username
- Email Address (Not available to public)
- Phone Number (Not available to public)
- IP Address (Not available to public)
- GPS Location (Not available to public) (Used to search for listings near You)
If you join the Cool Club:
- Home City and State
- Photo or Avatar
- Personal Bio
- YouTube Channel URL
- Facebook Page URL
- X Account URL
If you add a Club Affiliation:
- Club City and State
- Club Photo or Logo
- Club Description
- Club Website URL
- Club Facebook Page URL
If you apply to become an authorized dealership or verified private seller:
- Photo or Logo
- Email Address (Not available to public)
- Phone Number (Not available to public)
- First and Last Name (private sellers)
- Dealership Name (dealerships)
- Street Address, City, State and ZIP Code (Only City and State available to public)
- Website URL (dealerships)
- Dealership License (dealerships) (Not available to public)
- State-issued ID (private sellers) (Not available to public)
Use of Your Personal Information
We use Your Personal Information to provide Our website and its services. We DO NOT sell Your Personal Information and DO NOT share Your Personal Information except as outlined in Disclosure of Your Personal Information below.
Disclosure of Your Personal Information
Notifications to You
We may use Your email address to send You notifications via email about Your user, club member or seller account(s). Authorized Dealerships and Verified Private Sellers may opt in and out of receiving notifications via email for new messages and listing reaffirmation reminders via the Profile tab of their Dealership or Private Seller page.
We may use Your phone number to send You login verification codes for 2-Factor Authentication via SMS (text messages). When We send You login verification codes for 2-Factor Authentication, We will share Your phone number with Our third-party service provider. Please read their Privacy Policy for more information on their policies. You may opt in and out of receiving notifications for 2-Factor Authentication via SMS (text messages) via the Settings tab of Your user account page.
Website Analytics
When You visit Our website, We collect certain information about Your device, including information about Your web browser, IP address, time zone, and some of the cookies that may be installed. Additionally, as You browse Our website, We collect information about the individual web pages or products that You view, what websites or search terms referred You to Our website, and information about how You interact with Our website. We use this data to better understand how Our website visitors are using Our website and to improve Our website's services. We use Google Analytics to facilitate this data collection. You can read more about how Google uses your data or even opt-out of Google Analytics entirely.
Business Transactions
If We are involved in a merger or acquisition, Your Personal Information may be transferred. In such an event, We will notify You before Your Personal Information is transferred.
Law Enforcement
Under certain circumstances, We may be required to disclose Your Personal Information in response to valid requests by public authorities.
Other Legal Requirements
We may disclose Your Personal Information in good faith belief that such action is necessary to:
- Prevent or investigate possible wrongdoing in connection with Our website and its services.
- Protect and defend Our rights or property.
- Protect the personal safety of Users of Our website and its services.
Retention of Your Personal Information
We will retain Your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy and only to the extent necessary to comply with Our legal obligations, resolve disputes, or enforce Our legal agreements and policies.
Deleting Your Personal Information
You may delete Your Personal Information at any time by deleting Your user account via the 'Delete Account' button at the bottom of the Help tab of Your user account page. If You are a Cool Club member, You must delete Your club member account before You can delete Your user account. If You are an Authorized Dealership or Verified Private Seller, You must reach out to Your contact at the Cool Car Network to request that Your seller account be deleted before You can delete Your user account. The email address for Your Cool Car Network contact can be found in the Profile tab section of Your dealership or private seller account page. You may also contact Us to request that We delete all of Your Personal Information for You.
Vehicle Information
When You add a Cool Club ride or list a vehicle for sale through Our website, We collect vehicle information from You, including, but not limited to:
- Images
- VIN
- Location (Only City and State available to public)
- Year
- Make
- Model
- Mileage
- Powertrain details
- Description
- Accessories, etc.
Use of Your Vehicle Information
We use Your Vehicle Information to provide Our website services, including providing Our Cool Club and Our online marketplace listings.
Retention of Your Vehicle Information
We will retain Your Vehicle Information only for as long as is necessary for the purposes set out in this Privacy Policy under Use of Your Vehicle Information above.
Payment Information
When You list a vehicle for sale through Our website, We may also collect payment information from You, including:
For Card Payments:
- Card Brand
- Card Number
- Expiration Date
- Security Code
- Postal Code
Use of Your Payment Information
We use Your Payment Information to submit payments through our secure payment processor. Please read their Privacy Policy for more information on their policies.
For Google Pay payments:
- See the Google Payments privacy policy page for information on their policies.
For Apple Pay payments:
- See the Apple Pay privacy policy page for information on their policies.
Retention of Your Payment Information
We DO NOT save or store Your Payment Information except for the card brand and the last 4 digits of Your card number for Our sales transaction history.
Links to Other Websites
Our website may contain links to other (third-party) websites that are not operated by Us. If You click on a third-party website link, You will be directed to that third-party's site. We advise You to review the Privacy Policy of every third-party site You visit. We have no control over, and assume no responsibility for, the content or policies of any third-party sites or services.
Changes to this Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by email, if you are a registered User of our Service, and by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about Our privacy policy and how it affects you, please contact Us:
- By visiting this page on Our website: https://coolcarnetwork.com/contact-us.php
